Implementing an on-site IP PBX system will require a specific level of professionalism, and the upfront cost can be quite discouraging. One viable option is to make use of the IP PBX service. As your business grows and moves to the next level, you may need to provide phone services via a private branch exchange (PBX) system. This allows you to share several incoming telephone lines among a large number of extensions. This way, you will not have to pay for a separate phone line for each office staff or workstation. This is no doubt, a great way to save money.
But, you can even save more money by utilizing VoIP instead of the conventional public switched telephone network lines. Thankfully, business owners can have access to hosted IP PBX solutions.
Advantages of Hosted IP PBX Solutions
One of the biggest advantages of utilizing the hosted IP PBX systems is that you do not have to part with a huge amount of money to purchase pricey equipment. In addition to this, you do not have to employ IT personnel to troubleshoot and maintain it – all the equipment will be at the provider’s location.
Also, it offers a scalable solution too. This is because the provider can easily upgrade your services as you add more users to the system or require features that are more advanced. With a hosted service, the number of users can be added to the system is virtually unlimited. However, when you use an on-site IP PBX system, the software and/or hardware can actually limit the number of telephones that can be connected to the system.
Every Small Business Needs Hosted IP PBX System!
You might be wondering how exactly a phone system works for small business owners. The process is quite simple and effective really. For instance, if the front desk staff does not pick up the phone after a few rings, the system will then pick up the call and greet callers with your company’s very own customised message. Such as “Welcome to XYZ Detective Agency, whenever there’s trouble, we are there on the double. Your call is very important to us and we will get to you shortly…..”
There are phone systems specially designed to answer several callers at the same time. While there are other types of phone systems for small businesses that offer you the opportunity to present callers with alternatives to pick from, for instance “Press 1 for product information, Press 2 for sales, Press 3 for admin” and so on.
Regardless of the option you choose for your business and clients or customers, you should expect to never again compromise on professionalism, lose opportunities, or rush through one call in order to take the next one. Every caller will now be given the very best impression, all the time. With world-class phone systems, you can easily program your small business’ phone system to pick calls with time-specific messages at various periods of the day, the week or even the year.
Having good phone systems designed for small businesses sure beats having the phone ring aloud and have no one to answer it. Callers can get a little frustrated after trying their best to reach you and not have their calls answered or transferred to voicemail – you may not be answering the phone because you are not in the office, which is quite understandable. You need to always remember that the attention span of a customer is short. Prospective clients may totally give up trying to reach you and simply call the competition instead. That is not good for business! So take advantage of the services offered by a reputable virtual IP PBX provider.